Technical Writer

Bangalore

We are looking for a technical writer to join our team and create clear and concise documentation for our products. You will be responsible for producing high-quality user guides, manuals, tutorials, FAQs, release notes, and other technical content that helps our customers and users understand and use our products and services effectively.

Primary Responsibilities:
  • Collaborate with product managers, developers, sales, marketing and other stakeholders to understand the features, functionality, and requirements of our products and offerings.
  • Research, write, edit, and format technical documentation that is accurate, comprehensive, and easy to understand.
  • Use various tools and platforms to create and publish documentation in different formats and media, such as HTML, PDF, Wiki, Excel and Online help, etc.
  • Follow the documentation standards and best practices for style, tone, structure, and format.
  • Review and update existing documentation to ensure it is up-to-date, consistent, and aligned with the product and service changes.
  • Gather and incorporate feedback from customers, users, and internal teams to improve the quality and usability of the documentation.
  • Manage multiple documentation projects simultaneously and deliver them on time and within budget.
Qualification and Experience
  • Bachelor’s degree in technical writing, communication, or related field.
  • At least 3 years of experience in technical writing or documentation.
  • Proficient in written and spoken English.
  • Familiar with various documentation tools and platforms, such as Microsoft Word, Adobe Acrobat, MadCap Flare, etc.
  • Experience with various documentation types and formats, such as user guides, manuals, tutorials, FAQs, release notes, etc.
  • Knowledge of technical writing principles and best practices, such as grammar, style, tone, structure, format, etc.
  • Ability to understand complex technical concepts and explain them in simple and clear language.
  • Attention to detail, accuracy, and quality.
  • Excellent communication, collaboration, and time management skills.

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